Community Reinvestment Act

Written comments received from the public that specifically relate to the Bank's CRA performance.
Any response to the comments by the Bank.

*Written comments except those that reflect adversely on the good name or reputation of any persons other than the Bank.

2022 No Comments Received

2023 No Comments Received

2024 No Comments Received

On November 16, 2022, the following branch of Champlain National Bank was relocated from:

622 Lake Flower Avenue
Saranac Lake, NY 12986
CT#9605.02

To the new location:

151 Church Street
Saranac Lake, NY 12986
CT#9510.00

No branch offices of Champlain National Bank were opened or closed in the previous two calendar years.

Deposit Products

Personal Checking Products
Champlain Free
Champlain Classic
Champlain Benefit
Champlain Privilege

Personal Savings Products
Champlain Statement Savings
Champlain Money Market
Champlain Privilege Money Market
Champlain Birthday Savings Club
Health Savings Account
Champlain Christmas Club
Certificate of Deposit
Individual Retirement Accounts (IRAs)

Business Checking Products
Free Business Checking
Business Checking
Interest Business Checking
IOLA

Public Funds Checking Products
Public Funds Checking
Public Funds Interest Checking

Business and Public Funds Savings Products
Business Statement Savings
Business Money Market
Public Funds Money Market
Certifcate of Deposit

Loan Products

Auto Loan
Boat, ATV and RV Loans
Personal Loan
Mobile Home Loan
Collateral Loan
Land Loan
Overdraft Line of Credit

Home Improvement Loans
Home Equity Loans
Home Equity Lines of Credit
Residential Mortgages
Construction Mortgages

Visa® Credit Cards - Issued by TCM Bank, N.A.
Commercial Loans/Lines of Credit
Commercial Mortgages
Government Sponsored Loan Programs

Other Banking Services

ATMs - All Branch Locations
Member of Allpoint Network - Surcharge Free ATMs
Bank-to-Bank Transfers
Champlain 24 ATM Card
Champlain Debit Mastercard®
Health Savings Account Debit Card
Debit BusinessCard
Direct Deposit
Telephone Banking
Cashier's Check and Money Orders - Sold to Champlain National Bank Clients Only
Overdraft Protection
Online Mortgage Inquiry
Online Financial Education Center
Mobile Banking App
Mobile Deposit
Online Banking
Bill Pay
Pay a Person
eStatements+
Online Banking Cash Management
Night Depository
Pay May Loan (Champlain National Bank Online Loan Payment Portal)
Remote Electronic Deposit
Safe Deposit Boxes (Available in Willsboro, Westport, Elizabethtown, Crown Point, and Champlain)
Sweep
Debit Card Alerts and Protections
Intrafi Network Deposits®
Zelle®
Positive Pay

Champlain National Bank has defined its “assessment area” as the entire geographical area of Essex and Clinton Counties in addition to two census tracts in Franklin County, located in New York State. The assessment area is made up of whole census tract map numbers. The area is serviced by ten branches located in Champlain, Crown Point, Elizabethtown (home office), Keene, Lake Placid, Westport, Willsboro (executive office), Plattsburgh (downtown and west end), and Saranac Lake New York.

Essex, Clinton, and Franklin Counties are in the upper Northeastern corner of New York State and are bordered to the North by the U.S.A./Canadian territorial borders, to the South by the Counties of Warren and Washington, to the East by a geographical boundary (Lake Champlain) and to the West by the Counties of Hamilton and St. Lawrence.

The Bank’s assessment area was unchanged since 1992 until its acquisition of the new Saranac Lake location in 2020 and its subsequent short distance relocation in 2022 bringing a portion of Franklin County into consideration. The assessment area is approved by its Board of Directors. The following are the whole census tract map numbers served by the Bank in each county.

ESSEX COUNTY, (Towns of):

Chesterfield and Keeseville 9601, Crown Point 9611, Elizabethtown and Westport 9609.01, Essex and Lewis 9607, Jay 9602, Keene 9609.02, Moriah 9610.01 and 9610.02, North Elba 9604.01, 9604.02, 9605.01, and 9605.02 Minerva, North Hudson and Newcomb 9614, Schroon 9613, St. Armand and Wilmington 9603, Ticonderoga 9612.01 and 9612.02, Willsboro 9608.

Essex County

CLINTON COUNTY, (Towns of):

Altona 1042, AuSable 1028, Beekmantown 1006, Black Brook 1038, Champlain 1001.01 and 1001.02, Chazy 1002, Clinton, Dannemora, and Ellenburg 1035.12, Mooers 1042, Peru 1019.01 and 1019.02, Plattsburgh (town and city) 1008, 1009.01, 1009.02, 1010, 1016, 1021, 1022, 1030, 1031, 1032, Saranac 1038, Schuyler Falls 1039 and 1007.

Clinton County

FRANKLIN COUNTY, (Towns of):

Harrietstown 9510 and 9509.

Franklin County

Here is a census map of all three counties. Franklin County census tracts are outlined accordingly.

The Bank’s assessment area includes all types of neighborhoods, districts, and persons of all income levels (including Low and Moderate). Designating the Bank’s assessment area does not mean that the Bank does not make loans outside of that area.

Also, there are many areas of our assessment area in which it may appear that we have not been a very active lender, which is due to a substantial portion of the Bank’s assessment area being comprised of uninhabited mountain terrain, much of which is classified as “Forever Wild” by New York State’s constitution. In addition, there is a significant amount of farmland, some of which is not in use. Even though some of these areas do not have Champlain National Bank branch offices, the Bank would be pleased to entertain requests for deposit and credit services from any individual or business.

The assessment area merely sets forth the general operating area of the Bank. The concept of our assessment area is subject to change over time, as patterns of commercial development change and populations shift.

The addition of Franklin County census tracts 9510 and 9509 is due to the real estate acquisition of our new Saranac Lake branch situated just over the county line from the previous location in the southeastern corner of the county.

The following is Champlain National Bank’s loan to deposit ratio record on a quarterly basis:

2022
First Quarter: 66.49%
Second Quarter: 71.08%
Third Quarter: 66.39%
Fourth Quarter: 74.11%

2023
First Quarter: 71.23%
Second Quarter: 78.67%
Third Quarter: 78.90%
Fourth Quarter: 86.70%