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Masterpass

MASTERPASS

Masterpass is a digital wallet that simplifies the checkout process across all of your purchases online and in stores with one secure account.  When you’re ready to make a purchase online, Masterpass stores your card and shipping information so you can check out faster.  With the Masterpass Android App you can pay with a quick tap of your device at thousands of stores worldwide.  Say goodbye to long checkout forms, forgotten passwords, or fumbling for a wallet.  Data or message rates may apply.

GETTING STARTED

Setting up Masterpass is easy.  Simply download the Masterpass app on your Android phone, then follow the easy instructions to add your Champlain National Bank Mastercard Debit Card.  If you don’t have an android phone, you can still register online to make checkout easier whenever you see the Masterpass button.  Please be aware that some of the older Android phones may not be compatible with Masterpass.

USING MASTERPASS TO PAY ONLINE

Once you are ready to check out, click or tap the Masterpass button.  If you already have an account, then simply sign in and choose your Champlain National Bank Debit Card and shipping address you wish to use.  All of those details will be used to make a secure purchase.

USING MASTERPASS TO PAY AT A STORE

To make in-store payments, look for the contactless symbol on or near the checkout terminal.  Open the Masterpass app and choose the card you would like to use.  Touch the “Tap & Pay” button at the bottom of the screen and enter your four digit Masterpass PIN.  Then hold your phone just above the terminal and wait to see the ? on your screen.  That’s it!

FIRST TIME USE

When you use Masterpass for the first time, you may need to authenticate your transaction via a one-time code that will be sent to your phone or email.  After you input the code, you will be able to choose your card and shipping address to continue with your purchase as normal.

LOSING YOUR PHONE

If you ever lose your phone, you may want to change your password by signing into your online account. Be assured that your actual card information is not on your device and Masterpass comes with security to help keep your information protected.

SAFE AND SECURE

Masterpass includes multi-tiered security to help keep your information private when you shop.  Whenever you use your Mastercard, Mastercard Zero Liability helps protect you from fraud.  Only you are able to shop with your Masterpass account by authorizing each purchase with a password, PIN code, or fingerprint.

QUESTIONS?

If you have any questions you can contact us by:
Visiting or calling your local branch
Emailing us at: info@champlainbank.com
Writing us at:
     Champlain National Bank
     3900 NYS Route 22
     Willsboro, NY 12996