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In Touch Telephone Banking
How do you want to manage your personal finances?
You make the call with In Touch Telephone Banking from Champlain National Bank. You can manage your personal finances at home, from the office or anywhere else you have access to a phone! It's one more way Champlain National Bank makes banking simple and convenient.

With a special personal identification number that you choose, your accounts are kept safe and secure. What's more, you can change your PIN over the phone anytime you want! Our In Touch telephone banking system is easy to access with your four-digit PIN and easy to use, with a simple step-by-step menu system that you operate from your telephone keypad.

Menu Driven
Deposit Account Menu allows you to access checking, savings and time deposit account information. Check your account balance, previous account activity, specific check information and interest information. With In Touch, you always know your financial situation.

Loan Account Menu allows you to check your loan account balance, minimum payment due, and interest information. With In Touch telephone banking, you'll always know what you owe, and you won't have to worry about losing a loan payment in the mail.

Fund Transfer Menu allows you to transfer funds between authorized checking, savings and loan accounts. One more way Champlain National Bank lets you decide how to make your money work best for you!

Getting In Touch
Accessing In Touch telephone banking is easy. Just dial 1-800-246-9554. Have your account number in front of you--it's printed on the top of your monthly or quarterly statement and on the bottom of your checks.

The first time you call, you will be asked to verify your identity. Next, you will be asked to change your personal identification number to a new number that only you know.

On a jointly owned account, once a new PIN has been established for one of the accountholders, the second accountholder may establish a PIN by entering an account number and choosing the (*) option to establish his own new PIN.

On future calls, you will only need to enter your new PIN for quick,
easy access that's safe and secure.

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