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Management Team

Lisa Roberts

By Anne Waling, Strictly Business

March 2013

Used with permission from Strictly Business

Lisa Roberts has been in banking since 1988 and has been a senior lender for six years writing commercial loans at the Margaret Street branch of Champlain National Bank. She credits her farming upbringing with helping create a strong work ethic and has been known to go in to work (very) early Saturday mornings while her daughter is at ice-skating practice.

Lisa is active in Rotary Club and the Children’s Learning Center, but is careful to limit her commitments. “I think it is important to choose carefully, so that you can really do the things you do well and be committed to the things you pick.” She believes that the concept of having it all is not just possible, but something that women are doing every day.

One Thing I Learned the Hard Way: Nothing ventured, nothing gained. You may be the only one who knows the answer to a question, so jump in and don’t be afraid. You have to put yourself out there. It’s the only way to see what you’re capable of.”

Best Business Advice I Ever Received: Be impeccable with your word. Follow through. Keep in touch.

My Real Job Description: Fireman!

You’d Never Guess: I am a farmer’s daughter from a dairy farm in Mooers Forks.

Tools of the trade: Anything that helps me keep in touch—Blackberry, computer and phone. So much of what I do is about talking with people and building relationships. I wish I had even more time to do that.

My Strengths: Listening to my team and my customers. Also being local is a tremendous advantage because I un-derstand the customers and the local dynamic.

I Lead By: Example. Part of my success is having great people around me and supporting them by letting them watch me and helping when I am needed. If they have a roadblock, I am here to help them get around it. You also have to have faith in people and just give them room to do their job.

Words of Wisdom to Other Women in Business: Don’t be intimidated. You have to be yourself. Don’t ever feel like you are ‘less’ just because of your gender. Also be supportive of other women in business. We want others to be successful and I think we’re good at supporting and nurturing each other.

My Favorite Thing About What I Do: Helping people make their dreams come true. But there is a hard side too and that is having to turn people down. Being female can help with that task, because you can tell them what needs to happen in a soft way.

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